Digital delivery

1. Digital Delivery and Waiver of the Right of Withdrawal
   1.1 Delivery Mechanism
   All products offered on www.linepuzzlepet.com, including drawing puzzles, casual games, and related in-game digital items, are intangible digital goods. Upon successful payment, delivery is completed immediately via an automated digital trigger, enabling instant online access, downloadable content links, or direct credit activation within your user account in the game environment. No physical products are shipped, and no shipping services or tracking numbers are provided. A digital purchase confirmation and invoice will be sent to your registered email immediately upon payment confirmation.

1.2 Express Consent and Waiver
By purchasing our digital products, you acknowledge and agree that the supply of digital content begins immediately after order confirmation.

In accordance with the EU Consumer Rights Directive, you expressly consent to the immediate performance of the digital service and acknowledge that once access to the purchased digital content has been provided, your 14-day right of withdrawal may no longer apply.

As a result, purchases of digital content, virtual items, and game-related digital products are generally non-refundable once delivery or access has commenced, except where required by applicable law.

Notwithstanding the foregoing, if a technical error or system failure on our part prevents the proper delivery, activation, or performance of the purchased digital item, and such issue cannot be resolved within a reasonable timeframe, you may contact our customer support team at draw@linepuzzlepet.com to request a technical review for a refund or account credit.

2. Intellectual Property and Limited License for Virtual Items
   2.1 Ownership of Assets
   The website www.linepuzzlepet.com, the Linepuzzlepet brand, and all associated software, gameplay mechanics, level designs, artwork, graphics, animations, audio, music, and other content are the exclusive intellectual property of the www.linepuzzlepet.com.

All images and visual materials displayed on our website are either original creations or properly licensed for use.

2.2 Limited License Grant
When you purchase a virtual item, puzzle pack, premium level, or other digital content, you do not acquire ownership of that asset. Instead, you receive a personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to use the content solely within the Linepuzzlepet game environment for personal, non-commercial purposes.

2.3 Restrictions on Use
You may not copy, reproduce, distribute, modify, reverse-engineer, decompile, extract, resell, or otherwise exploit any part of the website, game software, artwork, audio files, or related intellectual property without prior written authorization from www.linepuzzlepet.com.

Violation of these terms may result in the immediate suspension or termination of access to our services and any other remedies available under applicable law.

3. Company Contact Information
   This website and its digital services are operated in accordance with applicable European laws and regulations.

For customer support, technical assistance, or billing inquiries, please contact us using the details below:

Domain: www.linepuzzlepet.com

Corporate Address: Office 305, Floor 3, Varna Business Center, 2 Vladislav Varnenchik Blvd, Odessos, 9000 Varna, Bulgaria

Support Email: draw@linepuzzlepet.com

Telephone: +359 52 602 487